You may have noticed someone new greeting you at LCI’s Mandeville office or a new voice answering your calls. Francque Zelenock is LCI’s new Customer Service Representative and first line of communication, responsible for directing calls and taking payments over the phone and in person.
A native of Michigan, Francque has lived in Mandeville since 2007. In addition to working full time, she is a full-time mother and full-time student. She has two daughters, five-year-old Desirea and eleven-month-old Torin, and she is finishing her bachelor’s degree in Health Administration at Devry University. In whatever free time she has, Francque can be found riding her motorcycle or at the archery and shooting ranges.
Next time you call or visit our office, feel free to say hello to Francque. Jessica Wagner, the previous front desk CSR, is now working in LCI’s Finance department handing cancellations and reinstatements.